©

2021

Energizing Lightspeed's next chapter in payments.

Lightspeed needed a brand refresh that signaled innovation while maintaining the trust they'd earned over a decade.

After ten years of steady growth, Lightspeed's brand was showing its age in a rapidly evolving payments landscape. Rather than a complete overhaul, we orchestrated a strategic evolution that honored their equity while injecting fresh energy. The refined identity system adapts seamlessly from payment terminals to billboard campaigns, proving that sometimes the best rebrands are the ones customers barely notice—they just feel better.

Services

Logo evolution
brand guidelines update
marketing website
product onboarding flow
sales materials

Energizing Lightspeed's next chapter in payments.

Lightspeed needed a brand refresh that signaled innovation while maintaining the trust they'd earned over a decade.

After ten years of steady growth, Lightspeed's brand was showing its age in a rapidly evolving payments landscape. Rather than a complete overhaul, we orchestrated a strategic evolution that honored their equity while injecting fresh energy. The refined identity system adapts seamlessly from payment terminals to billboard campaigns, proving that sometimes the best rebrands are the ones customers barely notice—they just feel better.

Services

Logo evolution
brand guidelines update
marketing website
product onboarding flow
sales materials

Date

Jul 2021

Date

Jul 2021

Date

Jul 2021

Client

Lightspeed

Client

Lightspeed

Client

Lightspeed

Industry

FinTech / Payments

Industry

FinTech / Payments

Industry

FinTech / Payments

Timeline

8 Months

Timeline

8 Months

Timeline

8 Months

Logo design

The Challenge

After ten years of steady growth, Lightspeed's brand was showing its age in a rapidly evolving payments landscape. They needed a brand refresh that signaled innovation while maintaining the trust they'd earned over a decade.

Lightspeed faced the classic established company dilemma: how to feel fresh and forward-thinking without alienating existing customers who chose them for stability. The payments industry was being disrupted by fintech startups with bold brands, but Lightspeed couldn't afford to look experimental. They needed evolution, not revolution.

Product onboarding flow

The Solution

Rather than a complete overhaul, we orchestrated a strategic evolution that honored their equity while injecting fresh energy. The refined identity system adapts seamlessly from payment terminals to billboard campaigns.

We developed a brand refresh that customers barely notice—they just feel better. The updated visual system maintains familiar equity while introducing contemporary elements that signal innovation and growth. Every design decision balanced heritage with progression, proving that sometimes the best rebrands strengthen what's already working rather than starting from scratch.

Sales materials

Brand guidelines

Brand guidelines

The Process

Logo evolution, brand guidelines update, marketing website, product onboarding flow, and sales materials delivered over 8 weeks.

Through brand equity research and stakeholder alignment, we identified which elements to preserve and which to evolve. The streamlined process focused on high-impact touchpoints that would immediately signal the brand's evolution while maintaining operational continuity. The result refreshes Lightspeed's presence without disrupting their market position or customer relationships.

By the numbers

years

Brand equity preserved during refresh

years

Brand equity preserved during refresh

years

Brand equity preserved during refresh

%

Payment processing growth

%

Payment processing growth

%

Payment processing growth

sec

Transaction speed improvement

sec

Transaction speed improvement

sec

Transaction speed improvement

After a decade in payments, we needed evolution, not revolution. Mugen struck the perfect balancemodernizing our brand while preserving the trust we'd built. Our merchants barely noticed the change, but our new customer acquisition doubled. That's the mark of brilliant design.

Jennifer Walsh

VP of marketing

Lightspeed

After a decade in payments, we needed evolution, not revolution. Mugen struck the perfect balancemodernizing our brand while preserving the trust we'd built. Our merchants barely noticed the change, but our new customer acquisition doubled. That's the mark of brilliant design.

Jennifer Walsh

VP of marketing

Lightspeed

After a decade in payments, we needed evolution, not revolution. Mugen struck the perfect balancemodernizing our brand while preserving the trust we'd built. Our merchants barely noticed the change, but our new customer acquisition doubled. That's the mark of brilliant design.

Jennifer Walsh

VP of marketing

Lightspeed