Boltshift had built sophisticated logistics technology that could optimize complex supply chains, but their interface overwhelmed users with information density. Operations managers were abandoning the platform mid-task, and new user onboarding required extensive training. The powerful capabilities were hidden behind walls of complexity that made simple tasks feel impossible.

We made the complicated feel simple by restructuring information hierarchy and introducing smart contextual interfaces. The redesigned platform guides users through complex workflows step-by-step, surfacing relevant data at decision points rather than overwhelming them upfront. Critical supply chain insights are now accessible to users regardless of their technical expertise.

Through extensive user research and workflow analysis, we mapped the actual decision-making processes of supply chain professionals. The new interface design prioritizes task completion over feature demonstration, with intelligent dashboards that adapt to user roles and responsibilities. We also created a comprehensive design system that scales across desktop, mobile, and future platform extensions.